Shipping Policy

At Credokart.com, we are committed to delivering your orders safely and on time. Please read our shipping policy carefully to understand how orders are processed and delivered.

1. Shipping Coverage

Credokart currently delivers products across India.
At present, international shipping is not available.

2. Order Processing Time

All orders placed on Credokart.com are processed within 1–2 business days after successful payment confirmation.

  • Orders are not processed or shipped on Sundays or public holidays.

  • During periods of high order volume, processing may take slightly longer. In such cases, customers will be notified via email or SMS.

3. Shipping Charges

Shipping charges are calculated at checkout based on:

  • Delivery location

  • Product weight and dimensions

  • Selected shipping method

All applicable shipping fees will be clearly displayed before order confirmation. Credokart does not charge any hidden shipping fees.

4. Estimated Delivery Time

Estimated delivery timelines depend on the shipping address:

  • Metro cities: 2–4 business days

  • Non-metro / rural areas: 4–7 business days

Delivery timelines are approximate and may vary due to courier delays, weather conditions, or other unforeseen circumstances beyond our control.

5. Order Tracking

Once your order has been shipped, you will receive a tracking number via email or SMS.
You can track your shipment using the courier partner’s tracking link provided.

6. Shipping Partners

Credokart works with reliable third-party courier partners to ensure secure and timely delivery of all orders.

7. Delayed or Lost Shipments

If your order is delayed beyond the estimated delivery period or appears to be lost during transit, please contact our customer support team. We will coordinate with the courier partner and assist you in resolving the issue at the earliest.

8. Incorrect Address or Failed Delivery

Customers are responsible for providing accurate and complete shipping address details.

  • Credokart is not liable for delays or non-delivery due to incorrect or incomplete address information.

  • If an order is returned to us due to a failed delivery attempt, re-shipping charges may apply.

9. Damaged or Missing Items

If you receive a product that is damaged, defective, or if any item is missing from your order, please contact us within 48 hours of delivery with:

  • Order ID

  • Clear images or videos of the package and product

Our team will review the issue and take appropriate action as per our return and refund policy.

10. Contact Information

For any shipping-related queries or assistance, please reach out to our customer support team through the contact details provided on Credokart.com.

📧 support@credokart.com
📞 +91 90039 32317